what we do / managed infrastructure

Experience Matters. When it comes to operational and technical expertise, our team has the talent, passion and practice to support your existing application architecture or build a foundation for future growth.

Managed Services

  • Site Monitoring – Proactive site monitoring covering external access and interal operations is included to insure the site is running effectively 24/7.
  • ATG Support – This allows VSG to become your front-line on all issues and your access point to the ATG support team. Let our years of experience and strong partnership with ATG work to your advantage.
  • Hosting & Data Services – Our hosting with a SAS70-accredited facility provides world-class protection against your site assets along with the strength of our Oracle and Symantec storage and redundancy solutions.
  • Licensing - Alternatives exist for our company to provide ATG, Oracle and JBOSS licensing under one contract based on your business needs.

Site Enhancement Services

  • Change Requests & Enhancements – VSG will complete minor tasks to help the business implement their elected site changes as part of the ongoing process of keeping their site fresh. This may include tasks such as minor functional enhancements that do not require in-depth design or implementation.
  • Ongoing Content, Product & Promotional Changes – The overall hands-on maintenance of the site might be something the business team would like to delegate as an administrative function. In such an environment, there are always opportunities for VSG to assist the client to insure maximum value for your initiative.
  • Capacity Planning – VSG Commerce systems experts will conduct a capacity planning session, resulting in a recommendation for additional capacity required to meet your peak season demands.
  • Operational Management Services – This includes data deployments, asset deployments, application configuration changes, batch or scripted changes performed by VSG resources.

The VSG Acceleration process really worked – we accomplished creative design, development, hosting set-up and deployment in four months to meet a key trade show event!

Sr. Manager, E-Business & Corporate Partner Programs

 
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